USA Climbing Case Study

USA Climbing use Sport:80 Platform to transform event delivery

The Challenge

Elevating event management amidst rapid expansion

USA Climbing were encountering challenges in efficiently managing their national events programme, and had issues overseeing a sporting community that was growing at a phenomenal pace. Their previous system was struggling to accommodate their expansion, and with a diverse array of competitions, participants, venues, and logistical considerations to oversee, USA Climbing sought a comprehensive solution to streamline event registration and sanctioning processes, enhancing the overall member experience for their community.

100k members targeted by 2028

500+ events managed via Platform

800k+ Platform views annually

The Solution

Innovative tools for streamlined community management

We implemented a comprehensive suite of management tools tailored to USA Climbing’s unique needs. Their Platform facilitates the seamless management of members, events, regions, and gyms, empowering USA Climbing to sanction and manage their national events more effectively, improve member retention and acquisition, and drive revenue generation. The NGB has also implemented our Data Visualization Dashboards solution to facilitate more informed strategic decision-making, leveraging insights into member demographics, finance, participation levels, marketing engagements, and more.

USA Climbing & the Sport:80 Platform in a nutshell

Event Sanctioning and Online Registration
Region and Gym Management
New Membership System
Data Reporting and Visualization
Financial Management
Comprehensive Administrative Tools
Background Screenings
Certifications and Education
Waivers & Code of Conduct
Member Communication
Online Payments

"Sport:80's solution has been a game-changer for us. We have an extremely diverse membership base and run a variety of events, all of which we can manage through the Platform with relative ease.

“Their team are incredibly attentive and responsive, their software has exceeded our expectations, and our members are more engaged than ever before.”

John Muse VP of Sport at USA Climbing

The Results

Driving efficiency and engagement at all levels of the sport

Our solution has been instrumental in supporting USA Climbing's efforts to elevate their national events portfolio, and has become an important tool for the NGB as they set about reaching 100,000 members by 2028. By centralizing engagement with members, regions, teams, and gyms, and by delivering more efficient events, USA Climbing have benefitted from significantly improved operational efficiencies and enhanced member engagement. The Sport:80 Platform has been key to fostering a growing sense of community and loyalty among members.