UK flag You are currently using our US site. To see UK specific content, switch to our UK site. Continue arrow right icon US flag

close icon

Customer Support Center

Increase Member Satisfaction Through a Centralized Support Hub

Learn more   Book my demo
Customer Support Center graphic

Join over 70 NGBs using Sport:80 to support and communicate with their communities.

USA Weightlifting logo
USA TKD logo
USA Judo logo
USA Archery logo
A Comprehensive, Personalized Knowledge Hub graphic

A Comprehensive, Personalized Knowledge Hub

Empowering Members with a Rich Knowledge Repository

The freedom to create a comprehensive library of helpful resources, support articles, FAQs, and ‘how-to’ guides helps you equip members with the solutions they need, as they need them. Reduce the burden on your support staff, enhance member satisfaction, and streamline your member support process. 

Real-Time Support and Direct Channel Communication

Seamless Support Through Real-Time Ticketing

Streamline customer support, boost member engagement and strengthen your member relationships with real-time, direct channel support tickets. Using our Platform, members are able to submit support tickets directly to your staff enabling personalized, rapid responses to address queries or concerns. Similarly, your organization can submit technical queries directly to the Sport:80 team for quick, efficient technical support should you need it.

Real-Time Support and Direct Channel Communication graphic
Actionable Data Insights for Continuous Improvement graphic

Actionable Data Insights for Continuous Improvement

Data-Driven Support Enhancements

Access actionable data insights to improve your member support through personalized dashboards. Gain powerful insight into member satisfaction, trends and member behaviour to help inform the development of your support services. Plus, comprehensive audit logs ensure transparency and accountability.

Discover Sport:80's Support Center Functionality

Comprehensive Support Center Features

The Sport:80 Platform simplifies customer support. From effortless ticket tracking to seamless, real-time communication and active data analysis, we provide comprehensive solutions, all within an integrated support center. 

  • Create support resources and FAQs
  • User-friendly helpdesk
  • Support ticketing system 
  • Real-time response and resolution 
  • Active data dashboards 
  • Access to the Sport:80 technical support team
  • Detailed audit log for engagement tracking and analytics

Explore more features

Discover Sport:80's Support Center Functionality graphic

Explore more features

More than just customer support software, the Sport:80 Platform helps you say goodbye to cumbersome paperwork and disconnected systems. With our cutting-edge cloud-based software, you can finally concentrate on what matters most - propelling your organization forward and achieving victory on the winner's podium.

Payments & Finance

Give members the opportunity to pay online in a variety of ways with our fully integrated payment gateway, and take advantage of various financial management tools.

Learn more

CRM & Contact Management

Efficiently track and manage engagement with your members and respond to their needs in real-time.

Learn more

Governance & Compliance

Access a host of tools that make managing governance and compliance reporting robust, simple and efficient.

Learn more

Membership Management

Make registration and renewal seamless for all your members. B2B members - clubs, leagues and regions - and B2C members - athletes, coaches, officials and supporters - find our comprehensive membership portal easy and intuitive.

Learn more
Case Studies

USA Track & Field revolutionize digital services through Sport:80 partnership

The NGB approached us to deliver a technology solution that would deliver services to its 120,000+ members while also supporting business-critical operations.

View Case Study
USA Track & Field graphics

Discover what Sport:80 can do for you

Arrange your live, personalized demonstration to find out how we can help your sports organization flourish.

Book my demo arrow right icon
discover graphic

We use cookies to improve your experience and for marketing. Learn more in our privacy policy.

Accept arrow right icon