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Membership Management
Qualification Management
CRM & Contact Management
Data Management & Reporting
Coaches & Workforce
Customer Support Centre
Payments & Finance
Data Security
Third-Party Integrations
Club Management
Campaign Manager
Results & Rankings
Data Visualisation Dashboards
Mobile Applications
Travel Module
Discover what Sport:80 can do for you
Arrange your live, personalised demonstration of our sports platform to find out how we can help your organisation flourish.
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Customer Support Centre
Increase Member Satisfaction Through a Centralised Support Hub
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Join over 80 NGBs using Sport:80 to support and communicate with their communities.
A Comprehensive, Personalised Knowledge Hub
Empowering Members with a Rich Knowledge Repository
The freedom to create a comprehensive library of helpful resources, support articles, FAQs, and ‘how-to’ guides helps you equip members with the solutions they need, as they need them. Reduce the burden on your support staff, enhance member satisfaction, and streamline your member support process.
Real-Time Support and Direct Channel Communication
Seamless Support Through Real-Time Ticketing
Streamline customer support, boost member engagement and strengthen your member relationships with real-time, direct channel support tickets. Using our Platform, members are able to submit support tickets directly to your staff enabling personalised, rapid responses to address queries or concerns. Likewise, as users your organisation can submit technical queries directly to the Sport:80 team for quick, efficient technical support should you need it.
Actionable Data Insights for Continuous Improvement
Data-Driven Support Enhancements
Access actionable data insights to improve your member support through personalised dashboards. Gain powerful insight into member satisfaction, trends and member behaviour to help inform the development of your support services. Plus, comprehensive audit logs ensure transparency and accountability.
Discover Sport:80's Support Centre Functionality
Comprehensive Support Center Features
The Sport:80 Platform simplifies customer support. From effortless ticket tracking to seamless, real-time communication and active data analysis, we provide comprehensive solutions, all within an integrated support centre.
- Create support resources and FAQs
- User-friendly helpdesk
- Support ticketing system
- Real-time response and resolution
- Active data dashboards
- Access to the Sport:80 technical support team
- Detailed audit log for engagement tracking and analytics
Explore more features
More than just customer support software, the Sport:80 Platform helps you say goodbye to cumbersome paperwork and disconnected systems. With our cutting-edge cloud-based software, you can finally concentrate on what matters most - propelling your organisation forward and achieving victory on the winner's podium.
Event Registration
Facilitate online entry to all of your organisation's competitions, camps, trips, courses, training sessions and social events to ensure a smooth and seamless experience for members and build community within your sport.
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Governance & Compliance
Access a host of tools that make managing governance and compliance reporting robust, simple and efficient.
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Donations
Quickly and easily collect donations from members and non-members to fundraise for your organisation's good causes, initiatives and programs.
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Marketing & Communications
Utilise innovative features designed to assist and improve the way you communicate with your athletes, coaches, officials, clubs and other organisations and individuals participating in your sport.
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Case Studies
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USA Track & Field revolutionise digital services through Sport:80 partnership
The NGB approached us to deliver a technology solution that would deliver services to its 120,000+ members while also supporting business-critical operations.
