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Welsh Gymnastics Case Study
Welsh Gymnastics leverage power of Sport:80 Platform to stimulate member engagement and drive revenues
The Challenge
A new membership system required to modernise processes
Welsh Gymnastics approached us having recognised the need to modernise their membership registration system and enhance member experience. Seeking to build on their commitment to their community, the National Governing Body (NGB) required a new technology solution which could provide a hassle-free experience for their athletes, coaches, officials, volunteers, and clubs.
57%
of members using auto-renewal functionality within weeks of launch
90+
clubs using integration with Welsh Sports Association's DBS system
20k+
members managed via the Sport:80 Platform
The Solution
Streamlining processes for enhanced member engagement
We developed a system which provided Welsh Gymnastics with significantly improved membership processes that included diverse payment options, automated renewals, and streamlined member management across their network. The introduction of features such as digital membership cards has also allowed the organisation to benefit from enhanced community engagement and opportunities for revenue generation. Additionally, the NGB have taken advantage of our integration with the Welsh Sports Association’s DBS service, which simplifies the process of handling DBS records, supports compliance procedures, and reduces administrative burden.
Welsh Gymnastics & the Sport:80 Platform in a nutshell
- New Membership System
- Welsh Sports Association DBS Service Integration
- Competition Sanctioning and Online Registration
- Management of Regions, Local Authorities, and Member Organisations
- Certifications and Licenses
- Safeguarding, Governance, and Compliance Tools
- Comprehensive Administrative Capabilities
- Financial Management
- Email Marketing
- Reporting Tools
- Online Payments
- Document and Resource Management
"When we looked at our membership renewal process, we knew there had to be a better way.
"We are on a journey of digital transformation, and Sport:80 has allowed us to offer a significantly improved experience to our members.
“How we ever managed without Sport:80, I don’t know!”
Chief Executive Officer at Welsh Gymnastics
The Results
Enhanced financial growth and soaring member satisfaction
We have developed a transformative partnership with Welsh Gymnastics that has delivered significant benefits, including enhanced member experience and improved operational efficiency. By implementing a system which streamlines processes and prioritises strategic decision-making, Welsh Gymnastics are reaping the rewards. Within a matter of weeks, they saw a remarkable 57% of members sign up for memberships using the Sport:80 Platform’s auto-renewal facility, supporting the organisation to significantly reduce membership churn.
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