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Basketball Wales Case Study

How we worked flexibly to deliver a game-changing membership management solution for Basketball Wales

The Challenge

A transformational system needed in record time

Facing a fast-approaching deadline, Basketball Wales urgently needed to replace an outdated membership system that no longer met their business needs and GDPR compliance standards. The existing system was inefficient, resource-intensive, and posed a significant risk to the organisation.

A transformational system needed in record time graphic
3 months to deliver MVP
GDPR compliant as an urgency
15 year-old legacy system replaced
Flexible to your organisation's needs graphic
The Solution

Flexible to your organisation's needs

To tackle the specific issues that Basketball Wales were facing, we decided to split the onboarding process, rolling out their Platform in a series of phases. We delivered a comprehensive Platform, beginning initially with a 'Minimum Viable Product' (MVP) that focused on critical membership management capabilities, GDPR compliance, and improved user experience. Their new Platform simplified the affiliation process, ensured global security standards, and streamlined operations.

Basketball Wales & the Sport:80 Platform in a nutshell

  • Urgent Membership System Replacement
  • GDPR Compliance and Security
  • Streamlined Affiliation Process
  • Phased Approach with MVP
  • Background Screening
  • Certifications and Education
  • Athlete Verification, Transfers and Sponsors
  • Waivers & Code of Conduct
  • Club Services
  • Event Sanctioning and Online Registration
  • Email Marketing
  • Data Reporting and Visualisation
  • Online Payments
  • Financial Management
  • Comprehensive Administrative Tools

Go to Platform Overview

Basketball Wales & the Sport:80 Platform in a nutshell graphic

“The enhanced functionality and cost-saving made possible by working with Sport:80 made the agreement a no-brainer. Time was the key factor, and in that regard, Sport:80 came up trumps.

 

“They were extremely flexible in order to help us throughout the process. Our small team relies heavily on volunteers, so their commitment to meetings in late afternoons and early evenings was incredibly helpful in bringing us up to speed. They were extremely accommodating and guided us through the process brilliantly.”

Gavin Williamson CEO at Basketball Wales
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The Results

Saving time and simplifying engagement

Basketball Wales were able to swiftly transition and meet critical goals. The NGB has seen significant time savings on administrative tasks, and communication within the organisation has become significantly more streamlined. The collaboration continues, with plans for future enhancements including a 'performance module' for national teams and an event module for event organisers.

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