Unrivalled Service

We don't just provide technology, we are an extension of your team

From the moment you choose to work with Sport:80 you will have access to a team of people who are driven to help you make the most out of technology.

Support from day-one

Your journey starts with our Onboarding Team who guide you through the configuration of your platform. They are experts at getting into the detail of how you work, documenting every engagement as they go and creating a blueprint of your immediate and future needs. We also discuss how to overcome common challenges and bring forward ideas designed to improve your processes. We then get to work configuring your platform.

Planning is everything

While you are testing your platform and providing feedback, we start planning for its launch. We provide training to upskill your team, create a communications plan, help you write content, and produce tutorial videos alongside various other resources. We've been through this many times now and understand what is needed for a successful launch.

With you throughout the partnership

We aren't one of those companies that leaves you to it once you are up and running. You will get access to a Customer Success Team who are on hand to provide technical support and answer your questions or queries. You will also be assigned an MPC (main point of contact) at Sport:80 who you can reach out to discuss changes to your platform and plan and deliver future phases of functionality.

Keeping you in tip-top shape

Not only that, we deliver regular health checks, webinars and workshops as well as annual audits. You will also be able to access an ever-growing knowledge base of FAQs and helpful articles. Everything we do is designed to help you leverage the power of technology and deliver tangible value for your sport.

The Sport:80 Service Wrap in a nutshell

Onboarding

A tried and tested onboarding process
Immersive training
Launch planning and communications support

Live & Operational

Assigned a Sport:80 MPC
Customer Success Team
Regular Health Checks
Webinars & Workshops
Annual Audits
Online Knowledge Base

Technical

Hosting
Maintenance
Technical Support
Platform-wide Upgrades

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